State Farm® Insurance Agent Monica Vecera

"We have been with State Farm for several decades and have moved all over the country. State Farm has always provided good customer service and we have had no complaints. Monica Vecera’s State Farm office in O’Fallon has provided exceptionally good customer service. We recently moved back to the St Louis metro and everyone in the office has been so helpful with all of our insurance issues. Want to give a special shout-out to Douglas Mortka in the office there. He has especially gone above and beyond with helping us get to know our area and playing the role of therapist when I have been frantic about different issues regarding our move and misunderstandings. You don’t find customer service like this in this world very much anymore. Thank you guys so much and please keep up the awesome work."

"We moved to the O'Fallon area and had many curve balls that Life has to offer . Monica encouraged us to meet with her to insure all bases were covered and to ensure our exposure to risk was minimized. She has her clients best interest in mind. We found a good one. Thanks Monica!"

"Outstanding Team! I have had State Farm since I started driving, Monica and her team are simply the Best! I receive the personal touch that doesn't seem to be all that common anymore. I've had the pleasure to speak with Monica, Doug, Jennale, Julie, and Katie on several occasions. They are all always Personable, Professional, Courteous, and very helpful! My Questions are always answered promptly, Claims have been handled without fuss and to my complete satisfaction! I just recently had an incident where my Son was involved in an accident and I promptly received a call from Monica just to ask that he was okay. I Never worry with Monica's team taking care me!"

"My wife and I have been with Monica for roughly 10 years now, and have absolutely only great things to say about her and the services she provides. We have home, auto, & life all through State Farm and it was an easy decision to go all in through Monica because within 5 minutes of talking with her, you get a sense that she really does care and has your best interest in mind when working through options in all insurance arenas. God forbid something happens when insurance comes into play like a house fire or car accident, but I can personally vouch in saying that when you're dealing with an incident and have to pick up the phone to call insurance, Monica and her team are going to be the ones picking up the phone and helping you through the situation every step of the way, doing everything they can to make one of your bad days turn into a good day. I have experienced this firsthand multiple times and have only positive things to say about it. That's all anyone can ask for and more in an insurance agent."

"I have been with Monica for the past 25 years. I wouldn't have been with her that long if she wasn't good at what she does. Although, my loyalty to her goes beyond that. Over those years I have grown more respect for her and her team for the way they continue to treat me not at a client but as a person. To this day I still drive 40 minutes from Missouri to her because I can't find anyone in any industry with the ability exceed my expectations in every aspect of business. A visit to her office feels like sitting with a friend. You can tell her genuine care for her clients by the way she remembers conversations you have had with her with the recollection of the small details."

"Monica and her staff are always wonderful to work with; whether it is on my home or car policies. Most recently, she has provided invaluable consultation and support in dealing with a car accident my daughter was in. The care and concern exceeds what you hope to find from a neighborhood agent! Thank you to the entire Monica Vecera Team."

"I have been a client of Monica's for over a decade : home, auto, and life. I have felt valued the entire time, and when I had an accident, Monica was involved and made the process easy. I can not express how grateful I am that I have never worried about my insurance and often praise them to family and friends. Thank you Monica and the rest of your team."

"Monica and her team have provided great customer service to my family for over 20 years now. Team members have come and gone but they all have continued to provide wonderful service. Monica is always available to answer questions or review policies. Thank you Team!"

"I just wanted to take a moment to recognize two rockstars of this team, Jennale Liston and Katie Anderson. Unfortunately, my family and I experienced once of the worst moments of our lives in January of 2022: during our vacation we were involved in a MVA that put our son in the ICU. We reached out to StateFarm and these two amazing ladies took care of it all, allowing us to focus on our son’s needs and care. They helped with getting us a place to stay, a rental vehicle, and processing our total loss claim for our vehicle in a timely fashion. There was already a ton on our plate, so to be able to toss them the ball and have them handle everything during such a trying time was amazing. Our claim was processed quickly and effortlessly, we would not hesitate to recommend this office and State Farm to anyone! Thank you for being amazing, you made a difference in our lives and we are grateful for your efforts and kindness!"

"Monica and her team are always there with answers and advice when we need it most. We have made car, home and jewelry claims and it couldn’t have been easier. We appreciate their interest in teaching our young drivers everything they need to know. Monica takes care of all our insurance needs and is excellent!!"