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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Atwood

May 20, 2026

5  out of  5
rating by Christopher Atwood
"They are awesome! You will enjoy the experience and knowledge you leave with. Last but not least also saved me $100 a month on my Kia no joke!"
We responded:
"Thank you for your kind review of State Farm Agent Monica Vecera’s Team. We appreciate it!"
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David Ott

May 12, 2026

5  out of  5
rating by David Ott
"I recently added a used Pontoon Boat to our policy and as always received excellent service from the team. Doug and Katie have been phenomenal to work with and are extremely knowledgeable. During that visit, I also had the opportunity to meet with Monica as a quick check up. She reinforced the importance of adding additional home coverage to ensure if a wind/hail/storm event occurred, our entire roof would be replaced if damaged - not just the impacted areas. In the big picture, this additional coverage cost would be nominal, compared to an out of pocket investment once a storm would hit. Only stipulation is this must be added when policy term resets, so we will definitely add when our Homeowner's renews in December. I have personally been a State Farm customer since I began driving in 1976. Though we received great service in the early days from Monica's predecessor, Monica and her Agency's team have taken it to a much higher level! David Ott O'Fallon, IL"
We responded:
"Thank you so much for the 5-stars, David! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Andrea Canada

May 7, 2026

5  out of  5
rating by Andrea Canada
"I've recently switched my car insurance and the state farm agency in Ofallon was very professional and helpful. They guided me throughout the process with ease and offered me very very very affordable insurance rate that is unbeatable. Thank you to all the staff there."
We responded:
"Andrea, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Wallace Lewis

May 6, 2026

5  out of  5
rating by Wallace Lewis
"As her vice-president for over seven years, I have had the pleasure of working with and seeing the quality of person and State Farm Agent Monica is. I can say, without reservations, that she is not only worthy of every confidence placed in her - but so is her well-trained and professional Team! Choose her today! Wallace Lewis"
We responded:
"Thank you so much for the 5-stars, Wallace! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ashley Taylor

April 29, 2026

5  out of  5
rating by Ashley Taylor
"Highly recommend State Farm! I recently got into a car accident and they made the claim process super easy and the coverage is great!"
We responded:
"Ashley, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Monica Vecera’s Team is just a call or email away!"
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Rene Butler

April 24, 2026

3  out of  5
rating by Rene Butler
"My husband & I were Involved in accident on a Sunday-no one required medical attention. Called Monica Vecera's State Farm Office Monday morning to notify of claim and within a very short period of time, claim department called and had our car towed to repair shop and had a reservation for us to pick up a rental vehicle close to our home within about an hour and half from speaking with claim representative. Monica Vecera and State Farm have reached out to us to make sure that If we needed something further to please contact them. My husband and I have had our insurance needs with State Farm for almost 60 yrs and have always been completely satisfied. Thank you Monica and State Farm for making the process easy for us."
We responded:
"Rene, thank you for your review. We are committed to providing quality insurance services and are always looking for ways to improve here in O'Fallon—your feedback is welcome anytime. Rene, we appreciate your 3-star rating and are always interested in learning how we can better serve those who engage with us here on State Farm Agent Monica Vecera’s Team. Please give us a call or send us an email if you have additional feedback."
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Scott Olson

April 24, 2026

5  out of  5
rating by Scott Olson
"While driving to the airport to catch a flight, I got a flat tire. Monica Vecera insurance agency was able to get roadside assistance to me immediately so I was able to catch my flight. Thank you so much for the great service."
We responded:
"Thanks so much for the amazing review, Scott! We really appreciate your support here in O'Fallon . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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kit bt

March 24, 2026

5  out of  5
rating by kit bt
"While traveling in Europe, my wife and I were informed by our neighbors that one of our cars had suffered vandalism. Being 5000 miles away, we were understandably concerned about the situation. However, upon contacting Monica and her team, they promptly arranged for the vehicle to be collected and repaired, delivering on their promise of hassle-free service with a professional touch."
We responded:
"Thank you so much for the 5-stars, kit! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, be we are here and happy to help! "
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Molly Maxson

March 20, 2026

5  out of  5
rating by Molly Maxson
"Monica was very helpful getting us the money we needed for repairs on our home from a storm. Had gone back and forth with corporate for weeks, went to her office with my records, and she had it solved in less than three days. A great agent!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Monica Vecera’s Team here in O'Fallon . "
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Richard Dufresne

March 16, 2026

5  out of  5
rating by Richard Dufresne
"My wife passed away. Monica and her staff was so helpful and handled pretty much everything after I notified them. I will continue to conduct my business through them"
We responded:
"Thank you Richard for your very kind review. We are so very sorry for the loss of your lovely wife. Our thoughts and prayers are with you."
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Matt Nadelhoffer

March 16, 2026

5  out of  5
rating by Matt Nadelhoffer
"Monica and her staff are what insurance agents should be about...they are the front lines for their clients and believe in serving them. Great office staff as I highly recommend them for your insurance needs."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Monica Vecera’s Team. "
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Judy Babbitt

February 25, 2026

5  out of  5
rating by Judy Babbitt
"I have been with state farm for over 20 years my husband Rick longer, when he passed away Monica Vecera and her staff have been very helpful to me and my son. They have always answered any questions or issues i might have had especially Doug. So thanks Monica continue to serve us all as you have the last 20 somthing years."
We responded:
"Judy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Monica Vecera’s Team! All of us appreciate you and your friendship! "
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Aimee Bryan

February 18, 2026

5  out of  5
rating by Aimee Bryan
"Great service, quick responses, and very knowledgeable. They make the insurance process simple and stress-free. Highly recommend this State Farm team!"
We responded:
"Wow, thank you for the 5-star review, Aimee! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Christina Soule

February 2, 2026

5  out of  5
rating by Christina Soule
"Monica and her staff are very knowledgeable about all aspects of insurance. They are always happy to help, or to answer my questions. Working with them is always a joy!"
We responded:
"Thank you Christina for your kind review! 💕. All of you are so wonderful to work with and we appreciate your business and your friendship! You always make our day when you call or stop in. Thanks again! Your O Fallon, IL State Farm Agent - Monica & Team Vecera! 💯"
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jason little

February 2, 2026

5  out of  5
rating by jason little
"Katie at Monica Vecera State Farm office in O'fallon Illinois is always a great help. She has helped us navigate multiple insurance claims thru the years. Thank you Katie."
We responded:
"Thank you Jason! We appreciate you!"
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Judith Kay Wright

January 21, 2026

5  out of  5
rating by Judith Kay Wright
"Roger and I are very pleased with the professional, friendly service that Monica and her team provide."
We responded:
"We appreciate your review, Judith. We are so happy that you had such a wonderful experience with State Farm Agent Monica Vecera’s Team here in O'Fallon !  "
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Kayla Liefer

January 15, 2026

5  out of  5
rating by Kayla Liefer
"I have been with State Farm since I started driving which has been several years. The coverage is great and has helped me in many ways. Monica and her team are wonderful. I highly recommend this agent!"
We responded:
"Thanks so much for the amazing review, Kayla! We really appreciate your support here in O'Fallon . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Monica Vecera’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in O'Fallon .  "
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Kenny Plake

January 14, 2026

5  out of  5
rating by Kenny Plake
"I have been with Monica for over 20 years she and her staff are just great to work with..."
We responded:
"Kenny, Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Monica Vecera’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Lizzie Collins

January 14, 2026

5  out of  5
rating by Lizzie Collins
"My family has been with Monica for decades, and the service has never faltered. Everyone in her office is so pleasant and positive, it makes insurance easy! They’re also always looking for ways to help you save!!"
We responded:
"Lizzie, Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Monica Vecera’s Team. "
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mark landry

December 17, 2025

5  out of  5
rating by mark landry
"Outstanding Team! I just called in and spoke with Jocelyn who took care of all the changes I had! Very courteous, professional and personal! Love the service!"
We responded:
"Thank you Mark for your outstanding review!! You and your family have been with me from my beginning 28 years ago. We love serving your insurance needs. Thank you for your business and placing your trust in my agency. We appreciate you. Your O’Fallon, IL State Farm Insurance Agent - Monica Vecera. 🌟🌟🌟🌟🌟"
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Michael

December 10, 2025

5  out of  5
rating by Michael
"Spoke with Jennale...she was very helpful in answering my questions. I have been thinking about changing insurance companies and she gave me all the information I needed at this time."
We responded:
"Thank you Michael for your glowing review! Jennale is very in knowledgeable and willing to help . Please let us know if we can be of further service. Thank you . Your O’Fallon IL State Farm Agent, Monica Vecera "
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Jason Maack

December 4, 2025

5  out of  5
rating by Jason Maack
"Jennelle was a very helpful agent. Went out of her way to help an explain. Glad I switched , great pricing."
We responded:
"Thank you, Jason, for recognizing our great team member, Jennale who is always caring and thorough! We appreciate your business and look forward to serving you. Thank you for your 5 Star Review! Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Todd Hackney

November 21, 2025

5  out of  5
rating by Todd Hackney
"Fantastic agency that has always been accessible for all of our needs!"
We responded:
"Thank you, Todd & Kim for your kind review! We are so happy to have you in our State Farm Family and always enjoy working with all of you. We appreciate your business and your friendship. Please let us know if we can be of further assistance. Sincerely, Your O'Fallon, IL State Farm Agent Monica Vecera"
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Michael Claro

November 19, 2025

5  out of  5
rating by Michael Claro
"Been a long time customer, i purchased a new truck and had to add it and make some changes. I believe i worked with Katie today. Very nice and only took 10 minutes. Great service"
We responded:
"Michael, thank you for your 5-star review for Katie! My State Farm team and I are happy to be your good neighbor! We appreciate you and your business all of these years. Please let us know if we can be of any assistance in the future. Happy Thanksgiving to all of you! We are thankful for you! Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Kirk Martin

November 17, 2025

5  out of  5
rating by Kirk Martin
"Monica and staff treat you more like family than they do A customer."
We responded:
"Thank you, Kirk, for your 5 Star Review! All of us love working with you and we thank you for your business and friendship! Please let us know if we can be of any further assistance. Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"